Политика доставки
Shipping Policy
At IRIS, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information about processing times, shipping methods, and other important details.
Processing Time
- Orders are processed within [2-3] business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location and shipping method.
Domestic Shipping :
- Standard Shipping: Estimated delivery within [4-7 business days].
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
Customs, Duties, and Taxes
IRIS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (e.g., tariffs, taxes, import duties).
Missing or Delayed Packages
If your package is delayed or does not arrive within the estimated delivery time, please contact us at iriscloudwarehouse@gmail.com with your order number. We will assist in resolving the issue as quickly as possible.
Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.
If you have any further questions about our shipping policy, please don’t hesitate to contact us at irisboutiquebkk@gmail.com.
Thank you for choosing IRIS